FAQ

Answers to your most frequently asked questions.

WHY SOY WAX?

Soy wax derived from a vegetable - soybeans. Soy is a renewable resource harvested right here in the US. In fact, soy is a Midwestern crop, so a lot of the supply comes from our home state of Minnesota. Soy wax is biodegradable and cleans up with soap and water. Soy wax has a lower melting point than other waxes thus lasting longer. 

WHY WOOD WICKS?

Wood wicks add an additional sensory dimension to a candle. Wood wicks crackle ever so softly while burning. Is there anything more comforting than the sound of a flickering fire?

ARE WOOD WICKS AS LOUD AS A BONFIRE?

No, it's a candle. It does crackle softly, but it's not a raging bonfire.

WHAT ELSE IS IN YOUR CANDLES?

We use 3 ingredients - soy wax, wood wicks, and premium quality fragrance/essential oil blends. Nothing else. No chemicals, no additives, nothing you can't pronounce. That is very important to us. 

DO YOU HAVE A SHOWROOM?

Right now, all our candles are made to order. This ensures the product you receive is the freshest it can be. We are stocked in locations all over the US, please see our stockists page to see the closest retail location. 

HOW QUICKLY CAN I GET MY ORDER?

All items are made to order. Our processing times range from 2-10 days depending on the size of the order.

I CAN'T GET MY CANDLE TO LIGHT, WHAT GIVES? 

It is important to keep wood wicks trimmed to 1/4 or less and free of black char to keep them burning and crackling properly. Simply break or scrape off the char and discard it before each burn. 

HOW DO I PREVENT TUNNELING?

Soy wax has a memory and will only burn as far as it did on the previous burn. It is important to allow the melt pool reach the edges of the jar on every burn. This will prevent the candle from burning down the middle.

WHY IS MY WHITE CANDLE TURNING YELLOW?

We do not add UV inhibitors to our candles or any other unnecessary chemicals. As such, if left exposed to direct or indirect light, your candle may darken. We suggest storing your candle in a cool dark place to keep it white. If your candle does darken, don't be alarmed - it does not affect the burn or quality at all. 

DO YOU OFFER WHOLESALE?

Yes, please use the 'contact us' button to inquire about wholesale.